Frequently Asked Questions
Our FAQ covers a range of topics most commonly asked by our customers. Please see below. If the question you are looking to ask us is not there, please feel free to reach out to us, we would be more than happy to assist you.
These roses are 100% real. Unlike artificial flowers, these blooms are grown from rose farms in Ecuador and treated with a special safe solution to preserve their natural beauty and freshness for up to 3 years. Our farms take great care in selecting only the finest roses and treating them with a preservation process that guarantees they will remain as fresh and stunning as the day they were cut. With our treated roses, you can enjoy the beauty of real flowers.
Unlike ordinary cut flowers, these blooms are treated with care at our farms to ensure they last without losing their beauty or freshness. Our preservation process involves carefully selecting the finest roses and treating them with a special solution that slows down the aging process. This allows the roses to maintain their vibrant color and natural freshness. No need to worry about daily watering or frequent replacement. Our treated roses are the perfect addition to any home or special event, adding grace and elegance that lasts a year. Enjoy the beauty of fresh flowers all year round with our treated roses.
YES! Our roses are treated in a way that enhances their natural fragrance. Our farms use a special preservation technique that allows the roses to retain their floral scent.
Simply follow these easy steps to keep your blooms looking beautiful…
Do not water.
Keep your roses indoors.
Display your roses in a cool, dry place.
Do not expose roses to direct sunlight.
Leave the roses in the box: For the best results, do not touch or remove the roses from the arrangement to maintain their longevity.
Your arrangement will still look beautiful after 3 years! The roses will begin to wilt just like your traditional roses but you can still keep your arrangement and not have to worry about an unpleasant scent like your traditional roses.
We ship worldwide! Our arrangements are packaged securely. Shipping charges may occur.
Encapsulated Love is dedicated to the quality of its arrangements. Unfortunately we do not provide refunds once an order is placed. Each arrangement is made specially for each customer.